Legal Q&A · Property Transfer

Can a client withdraw from a brokerage agreement within 14 days?

Law as at 10 September 2026

Answered by , Czech and Slovak attorney, admitted to the Slovak and Czech Bars (SAK 300422 · ČAK 19654).

Short answer

Where a real estate agency concludes a brokerage agreement with a consumer remotely or away from its business premises, the consumer generally has 14 days to withdraw without giving a reason. The period is 30 days following an unsolicited visit by the trader or at a sales event. To start providing the service during that period, the agent needs the consumer’s express consent and acknowledgement that full performance of the service ends the withdrawal right.

When is the withdrawal period 14 days and when is it 30 days?

A brokerage agreement between an agency and a consumer is a service contract. If concluded remotely or away from business premises, for example at the client’s home, during a viewing or electronically, the consumer generally has a 14-day right to withdraw without giving a reason under the Consumer Protection Act, No. 108/2024 Z. z. For an agreement concluded during an unsolicited visit by the trader or at a sales event, the period is 30 days (Section 20(1)(b)); for this service, it runs from conclusion of the agreement. If the agency fails to provide proper information about the right, the period is extended by up to 12 months (Section 20(3)).

What if the agent starts work immediately?

Agencies normally begin advertising and finding buyers immediately, during the withdrawal period. To avoid losing commission, the agent needs the consumer’s express consent to the service beginning before the period ends, and their acknowledgement of having been informed that full performance ends the withdrawal right (Section 19(1)(a)). If the consumer withdraws during the period after consenting to partial performance, the agency is entitled to a proportionate payment for the services actually provided.

What this means in practice

Without proper information and consents, the agency risks the consumer withdrawing within the applicable period, leaving the agent with nothing despite having brokered the transaction. The agreement should therefore include:

  • information about the withdrawal right and a model withdrawal form;
  • consent to early commencement of the service and information about losing the right;
  • clear rules for payment for a partially performed service.

We prepare the contractual documents and correct notices through legal services for real estate agencies, practise the correct consumer signing process through agent training, and give the related reservation agreement the same care.

This answer provides general information on the law as at 10 September 2026. It does not constitute legal services or replace an assessment of an individual case. The details of your situation may differ. Book a consultation to discuss them.

More legal questions

All questions and answers
  1. Is buying property from a bankruptcy estate worthwhile? Will I take over the title sheet encumbrances? Encumbrances are often less problematic than they appear. Realising assets in bankruptcy extinguishes all security rights, subject to narrow exceptions, so the buyer generally does not take over old security interests on the title sheet. The real risks lie elsewhere: the administrator sells without warranties of physical condition and sale terms usually exclude defect liability; bids are commonly binding; and a co-owner’s pre-emption right may overtake a winning bid for a share. Due diligence should therefore precede the bid.
  2. We want to gift our house to our children but live there for life. How can we do this safely? Agree the gift and lifetime residence easement in one contract and register them simultaneously, so the recipient acquires the house already subject to your right. Define the scope of use and how house and utility costs are shared. “We will gift it first and add the easement later” offers no protection: between the registrations you have no right, and creating the easement then depends on the new owner’s willingness.
  3. The client bought the property after the estate agency agreement ended. Is commission still payable? Usually yes, if the estate agency introduced the buyer. The Commercial Code expressly states that concluding the brokered agreement after the agency agreement has ended does not prevent commission becoming due. For a consumer client, the Civil Code awards remuneration where the result was achieved through the intermediary’s efforts. Causation matters, rather than the calendar date, and the agency must prove it. No commission is payable where the client found the buyer independently without the agency’s involvement.
  4. Do I need my spouse’s consent when selling or buying property? If the property forms part of marital community property, its sale is not an ordinary matter. Without the other spouse’s consent, the agreement is voidable; the overlooked spouse may invoke invalidity within a three-year limitation period. The clearest consent is to sign as a seller, or otherwise provide a separate written declaration with a certified signature. A property purchase falls into marital community property by law regardless of who signed. Property acquired before marriage, by gift or inheritance is sold by its sole owner.

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Mgr. Patrik Tulinský, LL.M. Czech and Slovak attorney · SAK 300422 · ČAK 19654

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