Who we help · Czechia and Slovakia
For online stores
Selling online in two countries? You need terms that satisfy both consumer law regimes. We structure them to prepare you for inspections and complaints and help prevent problems.
Services found: 24
IT, online stores and brand protectionAll services in this area →
- Online shop terms and conditions IT, online stores and brand protection Terms and conditions and a complaints procedure tailored to your online shop under Slovak law, Czech law or both if you sell across the border. View service
- Complaints procedure IT, online stores and brand protection A complaints procedure tailored to your products and processes under current Slovak and Czech law, with a claim form and a process your support team can follow. View service
- Terms and conditions review IT, online stores and brand protection Review of existing terms, complaints procedures and online shop documents. A practical list of risks and invalid clauses with recommended corrections. View service
- Legal services for online shops IT, online stores and brand protection Complete legal support for your online shop from one firm, from terms and conditions, GDPR and supplier agreements to sales into Czechia and ongoing support. View service
Business obligations, registers and licencesAll services in this area →
- GDPR and personal data protection Business obligations, registers and licences A complete GDPR setup for businesses and online stores. Documentation, consent, cookies and processor agreements to prepare you for regulatory and customer scrutiny. View service
- Cookies and website legal compliance Business obligations, registers and licences Legal setup of website cookies and consent. Auditing actual website behaviour, the consent banner, documentation and post-implementation checks for Slovakia and Czechia. View service
- Outsourced data protection officer (DPO) Business obligations, registers and licences An external data protection officer (DPO). Assessing whether appointment is mandatory, taking on the role, ongoing oversight and regulatory communication in Slovakia and Czechia. View service
Contracts and commercial relationshipsAll services in this area →
- Bespoke commercial agreement Contracts and commercial relationships An agreement tailored to your transaction. It protects you where it matters, supports what earns you money and is understandable without a lawyer. View service
- Contract oversight Contracts and commercial relationships Ongoing oversight of your contract templates, led by a lawyer. When a legal change or a counterparty's amendment creates a risk, we contact you. View service
- Bilingual agreements Contracts and commercial relationships One agreement in two languages side by side. The same lawyer drafts both versions, so they say the same thing. You and your overseas partner sign a document both parties understand. View service
- General terms and conditions Contracts and commercial relationships General terms for B2B sales and services tailored to your processes. One framework for repeat orders instead of negotiating each agreement separately. View service
- Non-disclosure agreement (NDA) Contracts and commercial relationships A non-disclosure agreement (NDA) protecting know-how, data and trade secrets before negotiations, cooperation or development, unilateral or mutual. View service
- Research and development collaboration agreement Contracts and commercial relationships Agreements for research and development collaboration. Rights to results and intellectual property, confidentiality, milestones and commercialisation, for businesses and institutions. View service
Debt recoveryAll services in this area →
- Cross-border debt recovery CZ ↔ SK Debt recovery Handle debts between Czechia and Slovakia with one firm. We assess the documents, propose next steps and agree the scope and fee in advance. View service
- Debtor creditworthiness checks Debt recovery Before entering a larger deal or paying for recovery, it is worth knowing whether the other party can pay. We check the company in Slovak and Czech registers and explain the implications. View service
- European order for payment Debt recovery Is your debtor based in another EU state? A European order for payment recovers an undisputed claim in a single procedure, with a result enforceable throughout the Union without further recognition procedures. View service
- European Account Preservation Order Debt recovery A European Account Preservation Order freezes the debtor's funds in another EU country before judgment, without the debtor knowing about the application in advance. View service
Starting a businessAll services in this area →
- Forming a simple joint-stock company (j. s. a.) Starting a business A startup form with capital from 1 euro and tailored shares, from incorporation documents through a Central Securities Depository share issue to a shareholders' agreement with registered rights. View service
- Legal package for startups Starting a business A startup's legal essentials in one package: company formation, founders' agreement, product rights, contractor contracts and investor readiness. View service
Company and shareholdersAll services in this area →
Shares, bonds and financingAll services in this area →
- Bringing an investor into your company Shares, bonds and financing Complete legal support for an investment round, from the term sheet through an investment agreement or convertible loan to revised shareholder arrangements. View service
- ESOP and employee equity Shares, bonds and financing Design and implementation of an ESOP — an equity or option plan for key people — from choosing the structure and preparing contracts to corporate approvals, in Slovakia and Czechia. View service
Employees and employment lawAll services in this area →
Litigation and compensationAll services in this area →
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Try a shorter term, change the country, or tell us about your matter.
Tell us about your matter →Why online stores work with us
Our team is four attorneys and an assistant. Your matter is always handled by an attorney.
- Two countries, one set of documents
An online store selling in Czechia and Slovakia needs terms covering both consumer law regimes. We prepare them together: working in both countries is our speciality.
- Prevention instead of fines
Consumer law changes more frequently than almost any other area, and regulators remain active. We draft documentation to stand up to inspection, not simply to look good.
- The full package, not a single document
Terms and conditions alone are not enough. They need complaints procedures, withdrawal information, cookies and personal data processing arrangements. We deliver them as a complete package.
Legal retainer
A legal department without hiring in-house.
A retainer covers your ongoing business legal work. We agree the monthly scope, response times and fee in advance, covering Czechia and Slovakia through one firm.
Legal Q&A
Common questions from online stores
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Can our s. r. o. buy back its own business interest and hold it for future employees?
No. A limited liability company cannot acquire its own business interests unless the law exceptionally provides otherwise (Section 120(1) of the Commercial Code), so an s. r. o. cannot create an equity pool for future employees. Its participation programme must use another structure: options over existing members' interests, phantom equity, or conversion to a simple joint-stock company.
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Must an agreement be in writing to be valid?
Most agreements are valid orally: Slovak law generally allows freedom of form. However, writing may be required by law, for example for property transfers, or by the parties themselves. If the prescribed written form is missing, the agreement is invalid. Amendments require a distinction between civil and commercial law: in a commercial relationship, merely signing the agreement in writing does not mean that every amendment must also be in writing. In practice, writing is recommended even where the law does not require it, for evidence and certainty.
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How long does a customer have to return goods bought online?
A consumer may withdraw from a distance contract with an online shop within 14 days without giving a reason. For goods, the period starts on receipt. Statutory exceptions include custom-made goods and unsealed goods protected for hygiene reasons. If the seller fails to provide proper withdrawal information, the period extends by up to 12 months.
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Enquiry with no obligation
Tell us what you need help with.
Describe your situation. We will review it and usually tell you within 24 hours whether and how we can help, including an indicative fee.
- 1Send your enquiry via this form
- 2Usually within 24 h you get a price confirmation and plan
- 3We start work only after your approval
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Further reading
Prices, territory and online sales in a distribution or franchise network
May you set a distributor's or franchisee's resale price, or prohibit sales outside a territory or through an online shop? Commission Regulation (EU) 2022/720 determines what the block exemption for vertical agreements covers and what it does not. An overview for manufacturers, importers and franchisors building a sales network.
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A cookie banner for a Slovak and a Czech website: one standard, two statutes
Both the Slovak and the Czech electronic communications statutes now require consent before non-essential cookies are stored. The wording differs in detail and the Czech Republic moved to consent only in 2022. This article explains what the two regimes have in common and what to bear in mind for a website or e-shop serving both countries.
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A dispute over a .sk, .cz or .eu domain: court or alternative dispute resolution
A domain carrying your name or brand can be obtained from its holder either by a court action or in faster alternative dispute resolution under the registry rules. Each extension has different conditions. This article is for companies and e-shops deciding which route to take.
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