IT, online stores and brand protection · Czechia and Slovakia
Terms and conditions review
Most online shops' terms grew through copying and years of small edits. Consumer law changes effective from 1 July 2024 added requirements older texts do not address. We review your terms, complaints procedure and notices and provide practical findings: what is invalid, what poses a risk and what to fix first. Promptly, for a fixed price and without any obligation to order further work.
- Fixed price and prompt delivery
- Findings ranked by severity
- Slovak and Czech document versions
What we'll do for you
A clearly scoped initial service — a fixed price, prompt delivery and findings you can use immediately.
Select an item to see the details.
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Document review
We compare terms, complaints procedures and withdrawal notices against current Slovak or Czech law, including unfair clauses that are invalid by law.
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Comparison with actual processes
We check whether the documents reflect how the shop actually operates — ordering, payments, delivery and returns. A gap between wording and reality is more common than defective wording alone.
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Prioritised findings
A written list ranked by severity — what is unlawful, risky or merely cosmetic, with recommendations on what to correct first.
Deliverablea written review report — risks and invalid clauses ranked by severity, with recommended corrections
How it works
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- Send the documentsday 0
Send the documents and shop address; we confirm the price within 24 hours.
- Reviewa few working days
We review the documents and shop and prepare the report.
- Consultation
We discuss the findings and next steps — corrections by your team or new documents from us.
The least expensive way to establish an online shop’s legal position is to have a lawyer read its documents before the regulator or opposing party does. A terms review does exactly this: a defined scope, prompt work and findings expressed as priorities rather than statutory provisions.
We will not sell you additional work: the report is a complete deliverable, and what you do with it is your decision.
No-obligation enquiry
Ready to start?
Send us an enquiry. We reply within 24 hours with a price confirmation and next steps. The first 30-minute consultation is free and commits you to nothing.
- 1Send your enquiry via this form
- 2Within 24 h you get a price confirmation and plan
- 3We start work only after your approval
Not keen on calls or email? Message us on WhatsApp →
Prefer to book a time right away? Book a consultation →
Or email us about this matter.
What clients ask
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What exactly will I receive?
A written report with findings at three severity levels: legal breaches needing immediate action, risks likely to arise in a dispute or inspection, and recommendations improving your position. Each finding identifies the issue and how to correct it — the report is useful without further work from us.
Why a review instead of new terms immediately?
New terms are not always needed. If the documents are fundamentally sound, targeted corrections suffice — and the review tells you that for a fraction of the price of new terms. If they are unusable, the report explains why; the decision remains yours, without pressure.
Will you also review the Czech version?
Yes. As lawyers admitted to both Bar Associations, we review both language and legal versions and flag differences. A common finding is that the Czech version merely translates the Slovak one and ignores Czech law.
How long does the review take?
For a normal document set, a few working days after receiving the materials. We confirm the date and price within 24 hours. If an inspection or request is urgent, tell us — we can adapt.
Legal Q&A
Common questions on this topic
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Can the Slovak Trade Inspection fine our online shop from screenshots alone, without an on-site inspection?
Yes. Act No. 108/2024 Coll. expressly permits remote supervision, including checks of online interfaces. Inspectors take screenshots and can conduct the entire inspection without visiting your premises. They serve commencement notices and records through your slovensko.sk electronic mailbox, so you learn of the inspection only if someone monitors it. Fines concern what actually appears online, most commonly unfair terms and missing consumer information.
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How should we display discounts, and what is the lowest price in the previous 30 days?
Every goods price reduction announcement must state the previous price, meaning the lowest price at which you sold the goods in the 30 days before the reduction (Section 7 of Act No. 108/2024 Coll.). The discount must also be calculated from that price, not the regular pre-promotion price. The Slovak Trade Inspection actively checks shops and websites, comparing price records with displayed prices. A struck-through price inconsistent with the history can lead to a fine.
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Who owns the copyright in software created for me by a supplier?
An author's economic rights are non-transferable. A program commissioned directly from its author generally falls under the employee-work regime, and the customer exercises the rights unless the parties agree otherwise. Where a company supplies the software, however, the customer does not automatically obtain every entitlement: rights from its employees and subcontractors must be checked, and an appropriate licence or an assignment of the right to exercise economic rights must be agreed. The contract should also address source code, modifications and further licensing.
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Further reading
The end of duty-free consignments up to EUR 150: online store rules from 1 July 2026
Council Regulation (EU) 2026/382 abolished duty relief for consignments up to EUR 150. Until 1 July 2028, IOSS imports and postal or courier consignments attract EUR 3 duty per item, changing the economics of every order for stores relying on low-cost imports.
Read more →
A year of discount inspections: what SOI actually fines in promotions and sales
SOI completed a nationwide discount inspection campaign under Act No. 108/2024 Z. z. Of 180 establishments, 23 had price-reduction deficiencies and the first fines are being imposed. What inspectors find and how online and physical stores should prepare.
Read more →
Agile software development: a contract designed for sprints
Sprints do not fit a conventional contract for work: scope is flexible, software is delivered incrementally and acceptance is ongoing. A framework agreement with orders, budget caps, a definition of done and rules for the backlog and repository handover provides a solution.
Read more →