IT, online stores and brand protection · Czechia and Slovakia
End-user licence terms (EULA)
Licence terms govern your relationship with everyone using your software. A EULA copied from another product protects someone else's business model. We prepare tailored terms covering licence scope, restrictions, updates, liability and specific consumer rules. For apps, desktop software, SaaS and digital content, in Slovak and Czech versions.
- Tailored to the product and sales model
- Consumers and business customers
- Prices agreed upfront
What we'll do for you
A focused product service — terms tailored to one product and sales model, with a clear scope and price upfront.
Select an item to see the details.
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Tailored licence terms
Licence scope, permitted and prohibited use, updates and product changes, duration and termination, liability and limits — based on your product and business model.
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Consumer rules
Specific consumer requirements — digital content, withdrawal and loss of that right upon immediate delivery, and prohibition of unfair terms — so the EULA does not become evidence against you.
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Acceptance and implementation
Recommendations on where and how to display terms and obtain acceptance — during installation, registration or purchase — so they actually bind users.
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Language versions
Slovak and Czech legal versions, with English on request. One round of comments is included; further amendments are agreed upfront.
Deliverableproduct-specific licence terms with recommendations for valid acceptance
How it works
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- Consultationday 0
We review the product, sales model and audience and confirm scope and price.
- Draft terms
We prepare a tailored EULA with an explanation of key provisions.
- Implementation
We incorporate comments and deliver the terms with instructions for valid acceptance.
Every software product is sold with licence terms — the question is whether they are yours or taken at random. A EULA determines what customers receive for their money and where your liability ends; it is one of the first documents a buyer examines when acquiring the company.
We write concise, clear and enforceable terms around the product and business model, in Slovak and Czech, with English on request.
No-obligation enquiry
Ready to start?
Send us an enquiry. We reply within 24 hours with a price confirmation and next steps. The first 30-minute consultation is free and commits you to nothing.
- 1Send your enquiry via this form
- 2Within 24 h you get a price confirmation and plan
- 3We start work only after your approval
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What clients ask
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Why do I need a EULA if I have sales terms?
Sales terms address the purchase — price, payment and delivery. Licence terms address use: what users may and may not do, consequences of breach, updates and termination. Software and digital products need both, and the documents must be coordinated rather than copied from two different sources.
Is a EULA binding if the user only clicks to accept?
It can be, if acceptance is arranged correctly: terms available beforehand, an active user action and evidence. Implementation is often the weak point, so the service includes specific instructions on where and how to obtain acceptance that makes the terms binding.
We sell to consumers. What must not appear in the EULA?
Unfair consumer terms are ineffective, including unreasonable liability exclusions or unilateral changes without a withdrawal right. Digital content also has specific withdrawal and conformity rules. We prepare terms that respect consumer law — promises that do not stand up harm you in a dispute more than their absence.
We distribute through the App Store. Do we need our own EULA?
Platforms provide a standard licence agreement that applies unless you supply your own, primarily protecting the platform. Your own EULA lets you set the licence scope and rules for your product, but must respect the platform's minimum requirements. We prepare it to avoid conflicts with App Store or Google Play rules.
Does using open-source software affect the terms?
Yes. Open-source components have their own licences, some imposing requirements on licensing the resulting product. The EULA must be compatible. We flag components needing attention before they become an issue in a company sale or customer audit.
Legal Q&A
Common questions on this topic
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We sell online courses. Can our terms say course fees are non-refundable?
Not in that form. A consumer buying remotely has a 14-day withdrawal right that cannot be waived in advance, so the clause is invalid and may attract a fine. The law offers digital content sellers a lawful route: the right ends when supply begins if the customer expressly consented, acknowledged being informed of the loss of that right and received confirmation. This is addressed through checkout, rather than a sentence in the terms.
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Who owns the copyright in software created for me by a supplier?
An author's economic rights are non-transferable. A program commissioned directly from its author generally falls under the employee-work regime, and the customer exercises the rights unless the parties agree otherwise. Where a company supplies the software, however, the customer does not automatically obtain every entitlement: rights from its employees and subcontractors must be checked, and an appropriate licence or an assignment of the right to exercise economic rights must be agreed. The contract should also address source code, modifications and further licensing.
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How long does a customer have to return goods bought online?
A consumer may withdraw from a distance contract with an online shop within 14 days without giving a reason. For goods, the period starts on receipt. Statutory exceptions include custom-made goods and unsealed goods protected for hygiene reasons. If the seller fails to provide proper withdrawal information, the period extends by up to 12 months.
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Further reading
Agile software development: a contract designed for sprints
Sprints do not fit a conventional contract for work: scope is flexible, software is delivered incrementally and acceptance is ongoing. A framework agreement with orders, budget caps, a definition of done and rules for the backlog and repository handover provides a solution.
Read more →
The end of duty-free consignments up to EUR 150: online store rules from 1 July 2026
Council Regulation (EU) 2026/382 abolished duty relief for consignments up to EUR 150. Until 1 July 2028, IOSS imports and postal or courier consignments attract EUR 3 duty per item, changing the economics of every order for stores relying on low-cost imports.
Read more →
Bespoke software: source code, SLAs and escrow determine your control
Paying for application development does not mean owning it. Without express terms, copyright law gives customers only narrow rights. The contract determines the rest: rights to the work, source code delivery, measurable SLAs and escrow if the supplier fails.
Read more →