Legal Q&A · IT, Software & E-commerce

May our licence terms prohibit a back-up copy and the study of our software?

Law as at 12 September 2026

Short answer

Not entirely. Copyright law allows a lawful user, without the author's consent, to make a back-up copy of a program, to study and test how it functions, and to decompile the code to the extent necessary to achieve interoperability with another program. The EU directive which the Act implements declares contractual provisions contrary to those entitlements void from the outset. Licence terms should therefore prohibit what the law does not give the user: copying beyond the licence, disclosure of information obtained by decompilation, and its use to develop a similar program.

Licence terms taken over from foreign precedents almost always contain the same paragraph: the customer may not copy, disassemble, decompile or study the operation of the program. For software the customer installs on its own systems, a blanket prohibition of that kind does not stand up under either Slovak or Czech law. Part of it is valid and part is not, and in a dispute this becomes apparent precisely in the provision you are relying on.

Copyright law (Act No. 185/2015 Coll.) protects a program in both source and object code, but not the ideas and principles on which it rests (Section 87(1)). At the same time, it grants a person entitled to use a copy of the program several entitlements:

A lawful user does not interfere with the rights of the author of a computer program where, without the consent of the author of the computer program, he […] makes a back-up copy of the computer program for the purpose of securing the proper use of the computer program, […] examines, studies or tests the functioning of the computer program in order to determine the ideas or principles underlying any part of the computer program […]

— Section 89(2) of Act No. 185/2015 Coll. (unofficial English translation)

To this is added decompilation under Section 89(3): the user may reproduce or translate the code to the extent necessary to obtain the information required for interoperability with an independently created program, where that information was not previously readily available. No remuneration is due to the author for these acts (Section 89(4)).

Why a prohibition in a EULA does not stand up

As regards the back-up copy, the study of how the program functions and decompilation, Slovak law permits no contractual derogation; the reservation “unless otherwise agreed” applies only to ordinary use of the program, including the correction of errors (Section 89(2)(a)). Directive 2009/24/EC, on which the rules are based, is explicit on contractual prohibitions:

Any contractual provisions contrary to Article 6 or to the exceptions provided for in Article 5(2) and (3) shall be null and void.

— the second paragraph of Article 8 of Directive 2009/24/EC

Czech copyright law says the same thing directly in its text. It describes the user’s entitlements as a minimum scope which cannot be narrowed by agreement, save for modifications of the program necessary for its use (Section 66(6) of Act No. 121/2000 Coll.). For a product sold on both markets, the conclusion is therefore the same.

What you may and should prohibit instead

The statutory exceptions are narrow and precisely delimited, and it is at their boundaries that a EULA should aim. Information obtained by decompilation may not be used for any purpose other than interoperability between programs, may not be given to others save where strictly necessary, and may not be used to develop a program similar in its expression (Section 89(3)(a) to (c)). The user may not use the program contrary to its ordinary use or unreasonably interfere with your interests (Section 89(1)). You may reserve the correction of errors to yourself, because there the law does permit a contractual derogation.

Licence terms should therefore state the number of devices or users, prohibit rental and sub-licensing, prohibit circumvention of the licence key, prohibit the use of information obtained by decompilation to develop a similar program, and require the customer to approach you first if it needs information about interfaces. If you publish that information in your documentation, the ground for decompilation for interoperability will generally fall away, because the information will be readily available.

How to proceed

Review your EULA and replace the blanket prohibition with a provision which respects the statutory exceptions and defines precisely what is prohibited beyond them. A provision drafted in this way can actually be enforced against the customer. We prepare licence terms tailored to the product under licence terms (EULA), and individual licences for corporate customers under the software and licence agreement. If a customer who bought a licence from you wishes to resell it, see the question on the resale of a used software licence.

This answer provides general information on the law as at 12 September 2026. It does not constitute legal services or replace an assessment of an individual case. The details of your situation may differ. Book a consultation to discuss them.

More legal questions

All questions and answers
  1. How should we display discounts, and what is the lowest price in the previous 30 days? Every goods price reduction announcement must state the previous price, meaning the lowest price at which you sold the goods in the 30 days before the reduction (Section 7 of Act No. 108/2024 Coll.). The discount must also be calculated from that price, not the regular pre-promotion price. The Slovak Trade Inspection actively checks shops and websites, comparing price records with displayed prices. A struck-through price inconsistent with the history can lead to a fine.
  2. We sell online courses. Can our terms say course fees are non-refundable? Not in that form. A consumer buying remotely has a 14-day withdrawal right that cannot be waived in advance, so the clause is invalid and may attract a fine. The law offers digital content sellers a lawful route: the right ends when supply begins if the customer expressly consented, acknowledged being informed of the loss of that right and received confirmation. This is addressed through checkout, rather than a sentence in the terms.
  3. Do we have to verify reviews on our online shop? You do not have to verify reviews: the duty is to provide information. If you display reviews, explain whether and how you ensure they come from real customers. If you do not verify them, say so. Truthfulness is the boundary: labelling reviews as verified without real checks, or publishing commissioned fake reviews, is an unfair commercial practice. The same principle applies in Slovakia and Czechia.
  4. How many days do we have to resolve a defect complaint, and what if we miss the deadline? For goods, the seller must repair or replace the item within a reasonable period not exceeding 30 days after the defect is reported. A longer period is permitted only for an objective reason beyond the seller's control. The same cap applies to the period stated in the defect acknowledgement and to remedying a service defect. If the deadline expires without a remedy, the buyer may seek a proportionate price reduction or withdraw from the contract. The supervisory authority may penalise handling failures regardless of whether the defect actually existed.

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Mgr. Patrik Tulinský, LL.M. Czech and Slovak attorney · SAK 300422 · ČAK 19654

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